Hey, I'm Carter

I build impactful experiences

that connect & converts

Previously managing a $40M MRR Shopify Plus store, Adobe Product Marketing Intern, Apple Product Expert

My background includes roles at Adobe as a product marketing intern and at Apple as a sales lead, synthesizing product positioning and revenue generation expertise to build new and revitalize underperforming projects
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For every $1 spent on user experience, $100 is returned

I know it sounds crazy, I thought so too when I first discovered the scientific report by Forrester (You can buy it here)
and it had some incredible inputs and resources, and section titles with detailed explanations, they really showed their work.
I wanted to kind of share a hands-on, builder to scaling, reiterating type of perspective, instead of just straight large scale data for $1495..

Starting off, I think it's important to note, that I personally believe that "user experience" starts at first connection / first impression.

We can place this first connection all the way back into social media, signage, or advertising, as that's where typically a persons first sight of a product is. (Check the bottom of this for
So with that being said, double down on your outreach quality, make sure your video content is absolutely the best it can be, and then posted everywhere it can be.
If you're an actual storefront, make sure your sign is the best it can be, in ideal few, and aligns with your tone congruently.

I'll even waste one more second of your time, and relay this to your branding. Make sure it's as good as it's going to get. You can always improve it later, but in 99.9% of cases, I'd say if that logo is blurry or something is messy, and if a potential user sees the bad of it, it's 10X louder than the good of it. (Same goes into reviews and comments, but we'll get to that at another time)

So iron out every wrinkle to be as smooth as possible.

Yeah so the part after people click on the link in bio, or whatever call to action you've got going on for them.
Most of the internet is using mobile devices - likely safari for iphone users, chrome for everyone else - for desktop users, chrome is now the main used browser across the board whereas safari has fell behind. Why is this important? Different experiences on different devices x different experiences on different browsers.


Building for a billion

Sometimes, I wonder, what does it take for a billion?

Whether that's customers, paid monthly users, free users, etc, etc.

And at modern times, I'm just like "Okay, a chat input with output results set to yes (All of the ChatGPT, Caudi's, Groks)

Then, I think "It has to be so much more than that, right?"

While I haven't been anywhere near any projects reaching a billion users, a couple of million, yes.

And so I think this might be helpful to those aspiring, myself included.

Building for a billion, I believe, it requires finding a genuine, valuable problem to solve.
I think it's more than customer service, more than input/output, more than word-of-mouth. I fear that it's greater than what most can imagine, almost like the ever expanding universe.
Where would we begin on this journey?

I think it starts with research, not an idea, but research.
I think there's still real problems to be solved, I think it requires more than just "Oh that's a problem let me fix it" but real connectivity to it, Solving it and kind of solidifying it.

So...

Research.
Adaptive design, Easy onboarding,
Development that won't collapse.
Marketing (an infinite loop).
Onset billion mindset.

And you maybe thinking, "Carter, what about finding the value for maximum return on investment?" and while that is a valid consideration.... I can confidently say, 99.9% of people thinking in this scope will tell you money is not the mission, money is not the objective, money does not matter in a project aspiring to be so big. My mentor who's been on my side for 3 + years, has made $1M + MRR for 2 years running, all the meals, drinks, and time he's spent with me has been on his dime, please hear me out, in this scenario, money isn't mission, not even legacy, the mission is to build something that's unforgettably impactful. This is one of those projects that you ought to seek outlasts you and provides for your family for the next handful of generations.

Yeah, so starting out with Research.
While this maybe confusing, "Underlining understandings" maybe a better term than "Research".
Remember, the goal here is to find, and underline people's particular issue to solve.
Underling understandings will most likely be in conversations with real people, finding out what problems people are having by listening in on conversations (reading words too), so you could analyze a Linkedin or Reddit post, you could also checkout similar products, and their reviews, and see what issues people are saying about them.

Adaptive design, Easy onboarding.
Essentially, this could be summed into a "Strong onboarding flow", Ideally, adaptive targets something that feels relatable, something they've felt like they've used before but not exact, and easier to adapt to. Flowing into adaptive design, easy and I mean easy onboarding. Magic links (Where users input their phone or email and get a login link), or SSO (Single sign-on, like Apple, Google, Social Media logins), now taking it a step further, Paid accounts. If your platform has a premium option, I highly suggest that that you actually don't follow the "Three tier pricing options", but rather, limiting it to 1-2 options with an optimal monthly/yearly switch. Looking for a reference to this? As of August 8th, 2025, https://screen.studio/#pricingis really lovely, and while he could update the "once for lifetime" option, the monthly/yearly is ideal. Shoutout to Screen Studio, incredible application that set the SaaS world on fire.
Along with that, enrolling for premium should be just as easy as creating an account... Apple pay, Google pay, Whatever other pay you've got going on as possible, I use Stripe for most of my flows, LemonSqueezy is another that seems to be industry standard. There are a few others out there for international or specific use, although I have no experience with them, Oh and Ayden, Ayden is another one that seems to be growing in the space.
Again, ensure that the easiest enrollment options are available, one to two taps to enroll at max. And going back on what I said about money, it's not important however it's good to note what an easy paying onboarding process looks and feels like.

Development that won't collapse.
While this, along with everything else, is easier said than done. For certain.
You should be ready to make devloping improvements, instantly.
It's definitely difficult to have your platform fully functional across all browsers, viewpoints, and hardwares, and I know it sounds crazy but almost every other experience is different.
Your experience from a development stand point, should be as smooth and as enjoyable as possible to your users.

Marketing (an infinite loop)
This section is really interesting, honestly, marketing seems to take a drastic new direction every six months or so. With it, I think that "word of mouth" is still king, just there's a new age of word of mouth, social media.
A lot of people in today's time would probably say the traditional "Oh get a nice camera, make either storytelling or sales-pitching content, and drive content to your platform", and sure, that's right, just it's not complete.
So marketing, and content, requires an ability to connect congruently with an audience. It's great getting 100M views.... it's better getting X% of that to put forward in motion your call to action. (Insert whatever number you please to replace the 100M, insert whatever % you need to count as successful by your definition).

The conversation about the 8.3% store, how it happened, and what other great stats came from it

Continuing on my seemingly crazy articles, I happened to have a long term client not too long ago, who's Shopify store had an average 8.3% conversion rate continuously throughout my journey being on-boarded and off-boarded.. Talk about wheelin and dealin. This small startup had taken a classic toy from the 00s, and remade it, then took their whole advertising style and made it "Gen-z", but took it to short form content, and really hit it out of the park. While I can't drop names, they we're almost local - Out of Austin, and at the time I was spending quite a bit of time there, but nevertheless, we're talking about a $40 toy, back in the day would've been priced at $19.99, and goodness gracious did they scale the hail out of that thing. Within their first year they had something around the neighborhood of $2.6 million dollars EBITDA. Which for a group of four dudes, self funded with about $18K combined, and then self made as far as content, shopify storefront, and hand fulfilling orders, crazy is an understatement.

I onboarded as an "as needed' e-commerce manager, and was needed a few times a week and once or twice on the weekend. Some of the tasks I completed and resources I provided definitely contributed, but they we're clear for take off on their own from the start.
While I was there monitoring their metrics, I realized i had probably never seen anything like that before, these we're metrics without a physical store, didn't want to put themselves in-store because of margins, they had

Popups are extremely out of style

Continuing on my seemingly crazy articles, I happened to have a long term client not too long ago, who's Shopify store had an average 8.3% conversion rate continuously throughout my journey being on-boarded and off-boarded.. Talk about wheelin and dealin. This small startup had taken a classic toy from the 00s, and remade it, then took their whole advertising style and made it "Gen-z", but took it to short form content, and really hit it out of the park. While I can't drop names, they we're almost local - Out of Austin, and at the time I was spending quite a bit of time there, but nevertheless, we're talking about a $40 toy, back in the day would've been priced at $19.99, and goodness gracious did they scale the hail out of that thing. Within their first year they had something around the neighborhood of $2.6 million dollars EBITDA. Which for a group of four dudes, self funded with about $18K combined, and then self made as far as content, shopify storefront, and hand fulfilling orders, crazy is an understatement.

I onboarded as an "as needed' e-commerce manager, and was needed a few times a week and once or twice on the weekend. Some of the tasks I completed and resources I provided definitely contributed, but they we're clear for take off on their own from the start.
While I was there monitoring their metrics, I realized i had probably never seen anything like that before, these we're metrics without a physical store, didn't want to put themselves in-store because of margins, they had

Conveying your product's message, and getting conversions

I believe that everyone has their own systems and processes, and I want to share one that I found a lot of success in.

Connecting, whether that's with clients/customers or yourself, some would say that it's ideal to be connected to yourself during interviews/onboardings.
Writing out and tracking as much as you can
Getting everything on paper and tracking for future moves.
Building, testing and getting feedback, and then scale. And of course, it's easier said than done.
And then the path splits here, whether you want to hand them off, be done with them upon reinqiury or if you're more of a subscription type offer

Something i'll not quite add but get into, is that

Not an endorsement or anything like that, but there is one software that really supercharges my processes, and it's Notion.

So starting with writing stuff out, you can do tons of things, you can do calendar syncs, dropdowns are my favorite, people build enter crms in Notion, and I myself have some tables built with notifications and as long as I add it in,

A system process that I found success in

I believe that everyone has their own systems and processes, and I want to share one that I found a lot of success in.

Connecting, whether that's with clients/customers or yourself, some would say that it's ideal to be connected to yourself during interviews/onboardings.
Writing out and tracking as much as you can
Getting everything on paper and tracking for future moves.
Building, testing and getting feedback, and then scale. And of course, it's easier said than done.
And then the path splits here, whether you want to hand them off, be done with them upon reinqiury or if you're more of a subscription type offer

Something i'll not quite add but get into, is that

Not an endorsement or anything like that, but there is one software that really supercharges my processes, and it's Notion.

So starting with writing stuff out, you can do tons of things, you can do calendar syncs, dropdowns are my favorite, people build enter crms in Notion, and I myself have some tables built with notifications and as long as I add it in,

Why you pay more, for paying less

While I understand, "business, business, business",
Being low budget is something I've experienced on both ends, hiring and being hired on it.
Something that seems to be the common denominator of clients who come from hiring cheaply.... and a few things are of common occurrence
• The work is never done 100%
• The hiring party has to do a lot of manual things to pick up the pieces
• The quality is almost set to 0% (I saw one website a while back ago where it felt like it was a 2002 website,
• Lack of cognitive connection to viewers (Whether it's a logo, a landing page, a e-commerce store, a web app, etc)

I'm actually anti almost everything in the space...

Carter, how can you be anti tools that make your job easier?!"

I'm Anti Ai (You mean I get to kill off the environment AND I have to re-prompt 20 times to get something right? Great!) Upwork/Fiverr (Lower wages, more fees, lower quality of work), Canva (thanks for taking the graphic design role and handing it to the receptionist back in 2013, I was directly laid off as a graphic designer where), and so many other things... I recently had a meeting with a past client who had some Ai avatar sit in for him while he send a script and it voice overe-d his voice, I thought it was the most diabolical lame thing I've seen in a while, just 0 personable connection.

You can't tell me while you scroll you actually enjoy seeing 7/10 pieces of content made out of Ai...
It doesn't help elevate any sort of resource when creating it either,

From ideas to empires, let's start here

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"©" 2025 "By Carter Blaine"