Hey, I'm Carter,

I build impactful solutions

that drive action and increase loyalty

My background includes roles at Adobe as a product marketing intern and at Apple as a sales lead, synthesizing product positioning and revenue generation expertise to build new and revitalize underperforming projects
carter_blaine
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For every $1 spent on user experience, $100 is returned

I know it sounds crazy, I thought so too when I first discovered the scientific report by Forrester (You can buy it here)
and it had some incredible inputs and resources, and section titles with detailed explanations, they really showed their work.
I wanted to kind of share a hands-on, builder to scaling, reiterating type of perspective, instead of just straight large scale data for $1495..

Starting off, I think it's important to note, that I personally believe that "user experience" starts at first connection / first impression.

We can place this first connection all the way back into social media, signage, or advertising, as that's where typically a persons first sight of a product is. (Check the bottom of this for
So with that being said, double down on your outreach quality, make sure your video content is absolutely the best it can be, and then posted everywhere it can be.
If you're an actual storefront, make sure your sign is the best it can be, in ideal few, and aligns with your tone congruently.

I'll even waste one more second of your time, and relay this to your branding. Make sure it's as good as it's going to get. You can always improve it later, but in 99.9% of cases, I'd say if that logo is blurry or something is messy, and if a potential user sees the bad of it, it's 10X louder than the good of it. (Same goes into reviews and comments, but we'll get to that at another time)

So iron out every wrinkle to be as smooth as possible.

Yeah so the part after people click on the link in bio, or whatever call to action you've got going on for them.
Most of the internet is using mobile devices - likely safari for iphone users, chrome for everyone else - for desktop users, chrome is now the main used browser across the board whereas safari has fell behind. Why is this important? Different experiences on different devices x different experiences on different browsers.


A helluva conversion rate... the conversation about the 8.3% store, how it happened, and what other great stats came from it

Continuing on crazy articles, I happened to have a long term client not too long ago, who's Shopify store front had an average 8.3% conversion rate throughout my journey being on-boarded and off-boarded.. Talk about wheelin and dealin. This small startup had taken a classic toy from the 00s, and remade it, then took their whole advertising style and made it "Gen-z", but took it to short form content, and really hit it out of the park. While I can't drop names, they we're almost local - Out of Austin, and at the time I was spending quite a bit of time there, but nevertheless, we're talking about a $40 toy, back in the day would've been priced at $19.99, and goodness gracious did they scale the hail out of that thing. Within their first year they had something around the neighborhood of $2.6 million dollars EBITDA. Which for a group of four dudes, self funded with about $18K combined, and then self made as far as content, shopify storefront, and hand fulfilling orders, crazy is an understatement.

I onboarded as an "as needed' e-commerce manager, and honestly, I was needed very little. Some of the tasks I completed and resources I provided definitely contributed, but they we're clear for take off on their own from the start.
While I was there monitoring their metrics, I realized i had probably never seen anything like that before, these we're metrics without a physical store, didn't want to put themselves in-store because of margins, they had

A system process that I found success in

I believe that everyone has their own systems and processes, and I want to share one that I found a lot of success in.

Connecting, whether that's with clients/customers or yourself, some would say that it's ideal to be connected to yourself during interviews/onboardings.
Writing out and tracking as much as you can
Getting everything on paper and tracking for future moves.
Building, testing and getting feedback, and then scale. And of course, it's easier said than done.
And then the path splits here, whether you want to hand them off, be done with them upon reinqiury or if you're more of a subscription type offer


Something i'll not quite add but get into, is that

Not an endorsement or anything like that, but there is one software that really supercharges my processes, and it's Notion.

So starting with writing stuff out, you can do tons of things, you can do calendar syncs, dropdowns are my favorite, people build enter crms in Notion, and I myself have some tables built with notifications and as long as I add it in,

Why you pay more, for paying less

I believe that everyone has their own systems and processes, and I want to share one that I found a lot of success in.

Connecting, whether that's with clients/customers or yourself, some would say that it's ideal to be connected to yourself during interviews/onboardings.
Writing out and tracking as much as you can
Getting everything on paper and tracking for future moves.
Building, testing and getting feedback, and then scale. And of course, it's easier said than done.
And then the path splits here, whether you want to hand them off, be done with them upon reinqiury or if you're more of a subscription type offer


Something i'll not quite add but get into, is that

Not an endorsement or anything like that, but there is one software that really supercharges my processes, and it's Notion.

So starting with writing stuff out, you can do tons of things, you can do calendar syncs, dropdowns are my favorite, people build enter crms in Notion, and I myself have some tables built with notifications and as long as I add it in,

From ideas to empires, let's start here

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